Refund Policy

Donations: At Sai Samsthana Trust, we deeply appreciate and value your generosity in supporting our charitable and spiritual endeavors. As a donor, it’s important to understand our refund policy regarding donations:

1. Non-Refundable Contributions: All monetary donations made to Sai Samsthana Trust are considered final and non-refundable. Once a donation is processed, we are unable to reverse the transaction. We encourage donors to carefully review their donation amount and ensure its accuracy before confirming the transaction.

2. Verification and Errors: In the event of an error in the donation amount or any other transaction details, please contact us promptly at [contact email]. We will make every effort to rectify the mistake, provided the request is received within a reasonable timeframe and can be verified.

3. Unauthorized Transactions: If you believe an unauthorized transaction has occurred on your account, please notify us immediately. We will conduct a thorough investigation and take appropriate action to address the situation.

4. Tax Deductibility: Donors should be aware of the tax implications of their contributions. If a donation is made in error or needs adjustment for tax reasons, please contact us promptly to discuss the necessary steps.

Services and Pujas: In addition to donations, we may offer various services, including pujas, spiritual ceremonies, or events. The refund policy for such services is outlined below:

1. Cancellation and Refund Requests:

   • Prior to Service/Puja: If you wish to cancel a scheduled service or puja and request a refund, please contact us at admin@saisamsthana.org at least 25 Days before the scheduled date. Refund eligibility will be assessed on a case-by-case basis.
   • Day of Service/Puja: Refunds will generally not be provided for cancellations made on the day of the scheduled service or puja.

2. Service/Puja Modifications:

   • If you need to modify the details of a scheduled service or puja, please contact us as soon as possible. We will make reasonable efforts to accommodate modifications, but they are subject to availability and feasibility.

3. Service/Puja Disruptions:

   • In the unlikely event of a disruption or cancellation initiated by Sai Samsthana Trust, we will either reschedule the service or provide a full refund to the affected individuals.

Contact Us: If you have any questions or concerns about our refund policy, please reach out to us at admin@saisamsthana.org . We are here to assist you and ensure a positive experience with Sai Samsthana Trust.

Policy Updates: Sai Samsthana Trust reserves the right to update and modify the refund policy as needed. Changes will be reflected on our website, and donors and service participants are encouraged to review the policy periodically.

Thank you for your understanding and support. Your contributions and participation play a crucial role in furthering our mission and initiatives.